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SoDivin attaches particular importance to the protection of personal data of users of the website www.sodivin.fr and is committed to complying with the General Data Protection Regulation (GDPR).
1. Data controller
The data controller is SoDivin, a limited liability company with a share capital of 15,830 euros, registered with the Trade and Companies Register under SIREN number 812 658 821, with its registered office at 21 Chemin des Horts, 30670 AIGUES-VIVES, FRANCE.
Contact: [email protected]
2. Data collected
As part of its online wine sales activity, SoDivin collects:
- The data necessary for order management (identity, contact details, delivery and billing address)
- Information transmitted via customer service
- Navigation data (IP address, pages viewed, interactions)
- Payment data is exclusively processed by secure service providers and is not retained by SoDivin.
3. Purposes
The data is used to:
- Process and dispatch orders
- Manage customer relations
- Respond to requests
- Send commercial communications (with consent)
- Measure and improve the Site's performance
- Assess the effectiveness of advertising campaigns
4. Analytics and marketing tools
The Site uses:
- Google Analytics 4 (GA4) for audience analysis
- Meta Ads (Meta Pixel) for measuring and optimising advertising campaigns
These tools may involve data transfers outside the European Union, governed by guarantees compliant with the GDPR.
You can accept or refuse these trackers via the cookie management banner.
5. Legal basis
The processing is based on:
- Performance of the contract (order)
- Legal obligations
- Legitimate interest (improvement and security of the Site)
- Consent (non-essential and marketing cookies)
6. Retention period
- Customer data: 5 years
- Accounting data: 10 years
- Marketing data: 3 years
- Cookies: 13 months maximum
7. Your rights
In accordance with the GDPR, you have the right to access, rectify, erase, object, restrict and port your data.
You can exercise your rights at the following address: [email protected]. You can also contact the CNIL (French Data Protection Authority) if you wish to make a complaint.
8. Security
We use standard security protocols (SSL) to protect your data during transmission and guarantee secure payments on our platform.
SoDivin reserves the right to modify this policy to ensure compliance with current regulations.